Where and how to complain about Mutual Funds?

To complain about mutual funds, you have to visit the website of SEBI (Securities Exchange Board of India) https://scores.gov.in.

On this website, you can reach any of your mutual fund complaints online directly to SEBI,

So in today's post, we will try to understand in detail on this topic that how you can directly reach any of your mutual fund complaints or complaints to SEBI,

Let us first try to understand that – Why do you need a mutual fund complaint?

Why is a Mutual Fund complaint needed?

Mutual fund is basically an investment company, which invests the money deposited from the people and its profit or loss reaches the people, but sometimes there are differences between the company and the customer about some things, and the customer gets the same service. Can't get it, as it was told.

like -

• In case of non-payment of dividend, if you have filled the form for taking dividend.
• In case of non-delivery of account statement on time.
• In case of excess amount deducted from the account, despite the request for closure of mutual funds.
• Complaint of delay related to mutual fund redemption.
• Any kind of problem related to Mutual Fund investment, which is not being answered properly by the company.
• So in such a case when the customer makes a complaint with the company, and still the customer's complaint is not properly taken care of by the company, then in such a case the customer can file his complaint with SEBI.

SEBI takes full responsibility for the correct response by the company to the customer's complaint.

Mutual fund complaint process

First of all, if you have any kind of complaint from any stock market listed company and mutual fund company and companies associated with them, first of all you have to contact the help line of that company, and if you have any complaint about the company. If you are not satisfied with the answer given by you, then finally you can make your complaint to SEBI.

To register your complaint with SEBI, you need to visit the other SEBI website https://scores.gov.in

The full form of this website of SEBI is SCORE (Score) – Sebi COmplaints REdress System

• On this website you will see the investor corner on the right side.

• In this area you will get the option to log in, if you are logging in for the first time then you will have to create a new user ID.

• When you have created a user ID, then you can log in to this website with the help of your user ID and password.

• Tip: Generally the user ID is your email ID and you get the first time password on your email.

• After logging in, you have to go to the Mutual Fund section, and you get some more options.

• Where you have to select that – what type of your complaint is.

• If you do not get any proper option to make your complaint then you can write your problem in detail in 1000 characters by selecting other.

• Also, you can attach the related document with the complaint.

• And in this way your complaint gets registered with SEBI.

• You are also sent a copy of your complaint to your email.

Now the question comes that – How to track the action taken on your complaint?

Update on proceedings on complaints of Mutual Funds

Along with this, information is also sent to your email about what action is being taken against your complaint.

Hope, from this post you will be able to understand how mutual fund complaint is done, you must write your question or idea in the comment below.